Reality Check For Chargeback Guarantee


Guarantees are the most sought-after feature people look for in sales, and when a chargeback guaranty is given upon a merchant account that’s more of what the merchant has asked for, but how it is showcased may be a facade.

Issuingchargeback guarantees break the bond in between partnership from the merchant to the customer, merchants want to maximize accepted transactions and minimize the chargebacks.

The chargeback ratio for a high-risk business is different and cannot be given a 100% risk-free environment to a merchant.




The chargebacks, which are reimbursed by the chargeback solutions providers, can be classified in three cases:

1.The chargeback reimbursed is greater than the fees charged.
2.The chargeback reimbursed is equal to the fees.
3. The fee is higher than the chargeback reimbursed.

Instance 1 or 2: The unsustainable situation for a merchant and a merchant should be aware of their fees are increasing at some point.

Instance 3: In this case its more than clear that a fraud prevention company is keeping refusal rates at maximum levels, which is costing the merchant more and increasing their revenue directly.

One of the biggest flaws in the chargeback guarantee model result in a conflict of interest. If your fraud prevention vendor spends on refunding many chargebacks, they have every odd in their favor to decrease their frequency – even by risking more false positives.

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